Client Relationships

We put the customer first with continuous communication and rapid response to our clients' concern. We understand the importance of our client relationships and we go the extra mile to support their needs and deliver it with the IDEAMATICS' standard of excellence.

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Technical Excellence

IDEAMATICS incorporates rigorous analysis, design, testing, and user support practices into every project we accept. Quality is our number one goal.

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Professional Development

IDEAMATICS is dedicated to the professional and personal development of each of our employees. We encourage advanced education and professional certification by providing the means to achieve personal goals.

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OUR SERVICES

IDEAMATICS, Inc. aims to be the National Capital Region’s premier provider of enterprise-level process improvement. Our long history of success through steady growth, total client satisfaction and enthusiastic employee engagement will continue to represent the IDEAMATICS approach.

OUR SOLUTIONS

Case Management Solutions

Case Management Solutions software is a digital tool that allows companies to store detailed records and client data. Other things that can be stored are contact information, client communications, or billing.

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is a technology for keeping track and ensuring there is a solid foundation for the relationship between the company and the client/prospective clients. This type of system helps companies communicate with their clients and build on the business relationship.

Web Applications and Systems

Web Applications and Systems is a software using a web browser to support organizational features or processes. These systems consists of an integration of computer hardware, software, networks, databases, and people collecting, storing and processing information.

RECENT BLOG POSTS

Which Should You Use: Appian or Entellitrak?

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Entellitrak® is a low-code software development platform offered by Tyler Technologies (developed by MicroPact, which is a wholly owned subsidiary of Tyler Technologies®). The Appian Platform is a low-code software development platform offered by Appian®. Both companies have been in business for well over 20 years. IDEAMATICS® has a lot of experience developing in Entellitrak development […]

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Appian Overview and How It Automates Business Processes

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Appian is a low-code software development platform that allows users to automate complex workflow processes and create custom applications. It is appropriate for building both Business-to-Business and Business to Government applications. The platform is a highly visual interface which has editors for developers to use to quickly design process models to build user sites which […]

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“Modernizing the Force” article praises the MRTT:

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“Modernizing the Force” article praises the MRTT: Coast Guard Reserve transitions to a new operational model while carrying out its mission. This is an exciting time for the Coast Guard Reserve Force. As part of a proposed modernization effort within the Coast Guard, we are seizing the opportunity to update our Reserve support organizational structure. […]

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