Client Relationships

We put the customer first with continuous communication and rapid response to our clients' concern. We understand the importance of our client relationships and we go the extra mile to support their needs and deliver it with the IDEAMATICS' standard of excellence.

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Technical Excellence

IDEAMATICS incorporates rigorous analysis, design, testing, and user support practices into every project we accept. Quality is our number one goal.

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Professional Development

IDEAMATICS is dedicated to the professional and personal development of each of our employees. We encourage advanced education and professional certification by providing the means to achieve personal goals.

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OUR SERVICES

IDEAMATICS, Inc. aims to be the National Capital Region’s premier provider of enterprise-level process improvement. Our long history of success through steady growth, total client satisfaction and enthusiastic employee engagement will continue to represent the IDEAMATICS approach.

OUR SOLUTIONS

Case Management Solutions

Case Management Solutions software is a digital tool that allows companies to store detailed records and client data. Other things that can be stored are contact information, client communications, or billing.

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is a technology for keeping track and ensuring there is a solid foundation for the relationship between the company and the client/prospective clients. This type of system helps companies communicate with their clients and build on the business relationship.

Web Applications and Systems

Web Applications and Systems is a software using a web browser to support organizational features or processes. These systems consists of an integration of computer hardware, software, networks, databases, and people collecting, storing and processing information.

RECENT BLOG POSTS

Ms. Jaime Heravi earns Key Micropact Entellitrak and Scrummaster Certifications

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Ms. Jaime Heravi, IDEAMATICS’ Senior Applications Developer, recently become a MicroPact Certified entellitrak® Developer. MicroPact has focused on engineering commercial off the shelf (COTS) solutions for the public sector, with growth marked by their consistent focus on delivering powerful, adaptive, case management products that transform the way organizations deliver successful outcomes. Ms. Heravi has also […]

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Mr. Chad Markgraf earned The Salesforce Service Cloud, Sales Cloud and Beginner Admin Certifications and was designated as our First Senior Salesforce Developer

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Mr. Chad Markgraf, IDEAMATICS’ Senior Programmer Analyst, recently earned the Salesforce Service Cloud, Sales Cloud and Beginner Admin certifications, and on Sept 10, 2018 Dr. David Danner, IDEAMATICS President and CEO, designated Chad our first Senior Salesforce Developer.  By completing his Salesforce developer certifications, Chad has positioned IDEAMATICS to start the new fiscal year strong as a fully qualified Registered […]

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