AWARDED TASK ORDERS
IDEAMATICS specializes in multi-platform application integration, cross-systems application development, enterprise-wide production monitoring management strategies and systemic platform administration. IDEAMATICS applies creative solutions using commercial off the shelf (COTS) products and in-house development efforts, to solve our clients’ most difficult roadblocks. Recent challenges include mainframe legacy system to client/server conversion support, media modernization enhancements and web-enablement of paper-based worldwide management reports.
3.5 System Des Doc/Tech Data
CUSTOMER SATISFACTION POCS
QUALITY ASSURANCE PROGRAM
IDEAMATICS’ Quality Assurance Program ensures performance meets or exceeds customer requirements.
The goals of IDEAMATICS’s Quality Assurance Program are:
- plan, assign and monitor quality assurance functions;
- ensure processes and products adhere to customer standards and methods;
- inform project teams and customer management of the activities and results;
- inform senior management emphasizing products and activities that do not meet quality standards;
- specify and document the QA policy that guides the QA function(s);
- and the PM will provide metrics based on QA activities.
The major processes described in the following subsections are included in IDEAMATICS’ approach to Quality Management:
- Quality Planning
- Quality Control
Each quality process and activity may involve one or more individuals or groups based on the needs of the project.
Quality planning identifies the standards, service level agreements and quality activities which will apply to the project or task, and determines how to incorporate these into the Project Plan, how to measure and track them and how to achieve/satisfy them. Quality planning will be performed in parallel with other project planning processes and incorporated into the overall project plan.
Technical issues and risks are analyzed to judge their potential effects on quality management. Other considerations that may have an affect on quality planning are standards, regulations, and customer policies.
IDEAMATICS’s quality control practices measure and monitor specific project results to determine if they comply with project specifications and quality standards.
The results of quality measurements are reviewed regularly to gauge the quality of the work products and the overall project efficiency. IDEAMATICS’s Quality Assessment techniques range from peer reviews to independent audits and include structured walkthroughs, in-stage assessments, thorough testing of work products and strict implementation of configuration management procedures and risk monitoring and assessment at all levels of management and stages of development. Variances are analyzed and appropriate action taken. Trend analyses are conducted to monitor technical performance, cost and schedule performance to predict project outcomes.
The project management team will have a working knowledge of IDEAMATICS’s quality control processes to facilitate the evaluation of quality control outputs. When quality standards are not met, corrective actions are identified and implemented.