Client Relationships

We put the customer first with continuous communication and rapid response to our clients' concern. We understand the importance of our client relationships and we go the extra mile to support their needs and deliver it with the IDEAMATICS' standard of excellence.

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Technical Excellence

IDEAMATICS incorporates rigorous analysis, design, testing, and user support practices into every project we accept. Quality is our number one goal.

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Professional Development

IDEAMATICS is dedicated to the professional and personal development of each of our employees. We encourage advanced education and professional certification by providing the means to achieve personal goals.

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OUR SERVICES

IDEAMATICS, Inc. aims to be the National Capital Region’s premier provider of enterprise-level process improvement. Our long history of success through steady growth, total client satisfaction and enthusiastic employee engagement will continue to represent the IDEAMATICS approach.

OUR SOLUTIONS

Case Management Solutions

Case Management Solutions software is a digital tool that allows companies to store detailed records and client data. Other things that can be stored are contact information, client communications, or billing.

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is a technology for keeping track and ensuring there is a solid foundation for the relationship between the company and the client/prospective clients. This type of system helps companies communicate with their clients and build on the business relationship.

Web Applications and Systems

Web Applications and Systems is a software using a web browser to support organizational features or processes. These systems consists of an integration of computer hardware, software, networks, databases, and people collecting, storing and processing information.

RECENT BLOG POSTS

MRTT supports Hurricane Sandy Effort

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Since commencing Hurricane Sandy support on 22 October, DHS’ primary First Responder, The United States Coast Guard, has used the Mobilization Readiness Tracking Tool (MRTT) to facilitate the identification of qualified personnel and the deployment of over 800 USCG personnel. IDEAMATICS provides the Coast Guard MRTT program support. Additional information on the application of the […]

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IDEAMATICS wins U.S Citizenship and Immigration Service Contract

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IDEAMATICS was awarded a three year contract to provide the Department of Homeland Security (DHS) U.S. Citizenship and Immigration Service (USCIS) with news and media monitoring services. Using the TwisterWire™ suite of tools IDEAMATICS will provide support for the broad spectrum of public relations/affairs matters, to include daily data feeds and monitoring of both news […]

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