Client Relationships

We put the customer first with continuous communication and rapid response to our clients' concern. We understand the importance of our client relationships and we go the extra mile to support their needs and deliver it with the IDEAMATICS' standard of excellence.

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Technical Excellence

IDEAMATICS incorporates rigorous analysis, design, testing, and user support practices into every project we accept. Quality is our number one goal.

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Professional Development

IDEAMATICS is dedicated to the professional and personal development of each of our employees. We encourage advanced education and professional certification by providing the means to achieve personal goals.

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OUR SERVICES

IDEAMATICS, Inc. aims to be the National Capital Region’s premier provider of enterprise-level process improvement. Our long history of success through steady growth, total client satisfaction and enthusiastic employee engagement will continue to represent the IDEAMATICS approach.

OUR SOLUTIONS

Case Management Solutions

Case Management Solutions software is a digital tool that allows companies to store detailed records and client data. Other things that can be stored are contact information, client communications, or billing.

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is a technology for keeping track and ensuring there is a solid foundation for the relationship between the company and the client/prospective clients. This type of system helps companies communicate with their clients and build on the business relationship.

Web Applications and Systems

Web Applications and Systems is a software using a web browser to support organizational features or processes. These systems consists of an integration of computer hardware, software, networks, databases, and people collecting, storing and processing information.

RECENT BLOG POSTS

Hurricane Irene Reponse

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MRTT facilitates the deployment of over 250 USCG personnel for Hurricane Irene support. Two of the many MRTT reports and charts are displayed below. The “Sourced Personnel” bar and pie charts provide a quick way to view critical information concerning daily personnel requirements as well as personnel usage across districts. MRTT reports provide key historical […]

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USCG MRTT Contract Award

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IDEAMATICS was awarded a contract to continue support for and development of U.S. Coast Guard’s Mobilization Readiness Tracking Tool (MRTT). The MRTT System has been instrumental in providing USCG rapid response to National emergencies such as the 2011 MidWest Floods, DeepWater Horizon Gulf Oil Spill, Haiti Earthquake and Hurricanes Ike and Gustav.

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NLE 2011

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IDEAMATICS participated in the recent FEMA sponsored National Level Exercise 2011 (NLE 2011) hosted in New Orleans, LA on 16-19 May 2011. IDEAMATICS’ staff worked with U.S. Coast Guard District 8 to provide hands-on training in the application of the MRTT to respond to the gamed emergency. NLE 2011 coincided with a real-life emergency of […]

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