Client Relationships

We put the customer first with continuous communication and rapid response to our clients' concern. We understand the importance of our client relationships and we go the extra mile to support their needs and deliver it with the IDEAMATICS' standard of excellence.

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Technical Excellence

IDEAMATICS incorporates rigorous analysis, design, testing, and user support practices into every project we accept. Quality is our number one goal.

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Professional Development

IDEAMATICS is dedicated to the professional and personal development of each of our employees. We encourage advanced education and professional certification by providing the means to achieve personal goals.

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OUR SERVICES

IDEAMATICS, Inc. aims to be the National Capital Region’s premier provider of enterprise-level process improvement. Our long history of success through steady growth, total client satisfaction and enthusiastic employee engagement will continue to represent the IDEAMATICS approach.

OUR SOLUTIONS

Case Management Solutions

Case Management Solutions software is a digital tool that allows companies to store detailed records and client data. Other things that can be stored are contact information, client communications, or billing.

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is a technology for keeping track and ensuring there is a solid foundation for the relationship between the company and the client/prospective clients. This type of system helps companies communicate with their clients and build on the business relationship.

Web Applications and Systems

Web Applications and Systems is a software using a web browser to support organizational features or processes. These systems consists of an integration of computer hardware, software, networks, databases, and people collecting, storing and processing information.

RECENT BLOG POSTS

Baby Onboard!

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Congratulations to Chad and Pamela Markgraf on the birth of Linus Edward Markgraf. Chad’s colleagues in IDEAMATICS’ Colorado office remarked on the successful deployment of “Markgraf 2.0” and his choice of the company green attire. Older brother Myles is preparing a quick start guide to sibling care.

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Gulf Oil Spill Response

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The oil spill in the Gulf of Mexico is the largest contingency, to date, for which the USCG MRTT developed by IDEAMATICS has been successfully used. Once again, it has proven to be invaluable in the contingency response. So far, over 7,400 Coast Guard personnel have been deployed to support this effort. The Individual Member’s […]

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Millington, TN Flooding

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Quick Efforts Saves Essential Data During Flood MILLINGTON, TN — While many of the Navy’s web-based manpower systems were taken offline due to flash flooding at the Navy’s personnel headquarters in Millington, TN, the Navy & Marine Corps Mobilization Processing System (NMCMPS) records contained on the servers were safe. All applications were fully restored and quickly back […]

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